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How 1xwazir Handles Your Personal Data

At 1xwazir, your privacy is not an afterthought — it is built into every step of account creation, transaction processing and customer support.

Transparent Data CollectionEncrypted StorageYour Right to AccessClear Retention PeriodsIndia-Focused Policy

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What Data We Collect and Why

1xwazir Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

When you open an account with us, we collect the details you provide directly — your name, email address, mobile number and, where required, identity documents needed to verify your account. We also record transactional data generated when you use payment methods such as UPI, Paytm

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or PhonePe, including transaction references and amounts, strictly to process your deposits and withdrawals accurately. Technical data — device type, IP address and session duration — is gathered automatically to keep your account secure and our service stable. We do not sell your personal data to
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third parties. Access to your data within our organisation is limited to teams who need it to operate your account, process payments and respond to your support queries. Where local law in India permits or requires specific data-handling practices, those requirements take precedence and we comply
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with them fully.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy

Email Privacy Team Send a written data request or privacy concern to our dedicated privacy email address. We aim to acknowledge your message within 24 hours and resolve it within 7 working days.

Live Chat Support Start a live chat directly on 1xwazir.club to ask about your stored data or request account-level privacy actions. Our agents handle privacy queries during extended support hours daily.

Help Centre Request Form Submit a structured privacy request through our Help Centre form. Choose the data-rights category, describe your request and attach any required verification so we can act promptly and accurately.

HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We apply multiple layers of protection across the data we hold — from collection through to deletion.

Data Encryption in Transit and at Rest

All data you send to 1xwazir — including UPI and Paytm payment references — travels over TLS-encrypted connections. Stored records are encrypted at rest so that raw personal details are never exposed in plain text.

Cookie Usage and Your Choices

We use session cookies to keep you logged in and analytics cookies to understand how pages are navigated. You can adjust cookie preferences through your browser settings at any time without affecting your ability to access your account.

Account Security Practices

Two-step verification is available on your account and we recommend activating it immediately after opening. Login attempts from unrecognised devices trigger an additional identity check before access is granted.

Data Retention Periods

We keep account and transaction records for the period required by applicable law in your jurisdiction. Once the retention period expires, data is deleted or anonymised so it can no longer be linked back to you personally.

Your Right to Access and Correct Data

You can request a copy of the personal data we hold about you at any time. If any detail is inaccurate — a phone number, email or address — contact our privacy team and we will correct it promptly upon verification.

Right to Request Deletion

Where permitted under local Indian law, you may request that we delete your personal data. We will process such requests within the legally allowed timeframe and confirm in writing when the deletion is complete.

Frequently Asked Privacy Questions

Below are the questions we hear most often about how your data is managed at 1xwazir. If you cannot find the answer you need, reach us through any of the contact paths listed above.

We collect your name, email address, mobile number and, where identity verification is required, a copy of a valid ID document. Payment data — such as UPI transaction references or Paytm wallet IDs — is recorded only to process your transactions.

We do not sell your data. We share it only with payment processors like UPI networks or PhonePe to complete your transactions, and with technical providers who run our platform infrastructure, all bound by strict data-use agreements.

Retention periods depend on local law applicable to your jurisdiction in India. Transaction records are kept for the legally required period; after that, data is either deleted permanently or anonymised so it cannot identify you.

Yes. Submit a data-access request through our Help Centre form or email our privacy team. We will verify your identity and then provide a structured summary of your personal data within the timeframe required by applicable law.

Contact us via live chat or the privacy email address, specify which detail is incorrect and provide the accurate information. After a brief identity check, we update the record and confirm the change to you in writing.

We use session cookies essential for account login and analytics cookies that help us improve page performance. Analytics cookies are non-essential and can be disabled in your browser settings without losing access to your account or wallet.

Access and eligibility depend on local law and the service is available where local law permits. Our privacy obligations also align with the data-protection requirements applicable in your region — we comply with those requirements as they apply to your account.

How 1xwazir Handles Your Personal Data

Reach Us About Your Privacy

Data Handling, Cookies and Account Security

Data Encryption in Transit and at Rest

Cookie Usage and Your Choices

Account Security Practices

Data Retention Periods

Your Right to Access and Correct Data

Right to Request Deletion

Frequently Asked Privacy Questions

01 What personal data does 1xwazir collect when I open an account?

02 Does 1xwazir share my data with third parties?

03 How long does 1xwazir keep my personal data?

04 Can I request a copy of all the data you hold about me?

05 How do I ask 1xwazir to correct inaccurate information on my account?

06 What cookies does 1xwazir use and can I turn them off?

07 Is my access to 1xwazir affected by local law in India?

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